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Customer Feedback

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Here is just some of the feedback we've been getting:

Bryon Dahlgren
Just wanted to let you guys know I am HIGHLY satisfied with the quality service you provide. You put some other on-line retailers I have tried to shame.
Frank T. Jarome
These recent dealings with your store have been among the most pleasant I've ever experienced. Seldom do I, in perosn or online, encounter salespeople as friendly and genuinely helpful as you folks have been. You run a stellar operation, second to none, and I will definitely be doing the majority of my gaming purchases from you in the future. Thank you again, and I look forward to dealing with you again.
Michael Nazario
Wow. I was amazed to get my bag of dice with such expediency. I ordered the Pound-Of-Dice Sunday night and asked for it shipped regular mail. It arrived Wednesday morning! In the future, I WILL be doing all my future RPG business with RPGSHOP.COM. I am genuinely pleased with my order and have already begun to tell friends about it. I know many D&D'ers in this area, and they all seem impressed by your service. I am certain that, given the great customer service of your company, they will follow me and order through you. Thank you very much
William Mazzilli
Thank you for the notice on our shipped items. RPGshop is the most courteous, fast, and well priced site on the internet we have ever dealt with. This is the second time we have placed an order with you and are extremely happy with your service. You will continue to be the place we go to first to order dice, roleplaying books, etc. Thanks!
Marty Minick
Thank you. You guys have been absolutely great. Each and every problem that I've run into with RPG Shop.com has been rapidly and efficiently taken care of. (there's only been two, this, included) You can expect plenty more of my business.
Mary Alderson
I made a purchase from RPGShop.com at the end of last week. My order arrived yesterday. The products were in fine condition, and they arrived here much faster than I anticipated. Thank you for making this a wonderful transaction. I truly appreciate your shopping at your online business.
Jason Pfister
I would just like to say I am VERY pleased, to say the least, with your site and my order. When I e-mailed a question about a problem with my order, it got a response quickly. I ordered my.... order on tuesday and it got here on friday! They even said it was going to take an extra day because something was out of stock. I've had nothing but problems with past online orders but the way this one went has ensured my further business with this site.
Conrad W. Thain
I just want to say that you guys are awsome and you will get a-lot of buisness from me cause of how well and prompt you treat your coustomers
DolanStory@hotmail.com
I realy aprisiate the way that you respond promply to all inqurys i have made and on your speady shiping of orders i have placed two orderes allready using credit card that came out grate and am about to place my first money order payed order...
crconn@comcast.net
I have made approx. 4-5 orders from you in the last few months. All have been outstanding! You have world-class customer notification via your status update panel. I can't tell you what a relief that has been in light of the delayed (without notifying me) backordering and forgetfulness I have experienced with other RPG online stores. You have my gratitude and future business ... keep up the great work! And please continue to be a comprehensive one-stop shop in D20 materiele as well
vlover@hotmail.com
I appriciate the prompt delivery I get, even though I am stationed in Korea. I think you guys have the best selection of any online store, and I'll be sticking with you for sometime to come. I wish I had suggestions to improve you, but you're already way above the standard as it is.
sweatymchaggis@yahoo.com
This is by far the greatest one i have love that pound o dice guys worth the money i like th shipping charge and you guys were on top o fmy order earlier then i expected keep up the good work oh hey but could you maybe try getting more of those bourd games about ww2 and scotland and stuff like risk i think they would be great sellers but thanks again you have saved my gaming life many times with your quick and easy ordering functions you saved a great many of my players from having crappy adventures and over expensed books i personally play dnd i like this website better then the wizards more user friendly and you guys care more about the gamer
En World Customer
I've been pleased with the service (esp. price, speed of delivery) that I have received from your company.
Jacob Beckwith
I am very pleased with how efficient your store operates. I will certainly refer my friends to your store and I will absolutely continue to shop here. Thanks, you people know what your doing!
Travis Hardee
I ordered several books on a Friday evening and received them on the following Monday Afternoon! I'd expected at least a 4 business day turnaround, if not more. Thank you for killing that expectation. The turn-around time was impressive on the order and the materials were in perfect condition. Professional and Timely Response/Delivery... I am truly impressed. You have my appreciation.
kakurat_2000@yahoo.com
I ordered items from you the day before a holiday. They were shipped on the same day I ordered and I recived them exactly when I expected two days later. Everything was in excellent condition. I really appreciate your prompt and easy to use service. You can expect my next order soon.
Eric Hallstrom
Thank you for informing me. It is this attention to customer care that causes me to purchase from RPGShop so often.
Robert D. Lee
I received my order today - no problems (despite my screw-ups)..... MAN - you guys ARE GOOD. Thanks for the service and I will be a returning customer!
Aaron Sands
Thank you for your prompt reply and service. I knew I chose RPGShop for a reason...:) Please let me know how I might pay.
Amber Maberry
I just wanted to tell you that I'm extreamly happy with your service as an online shop. I was estatic to come home a couple of weeks ago when I had ordered something the previous day to find it in my mail box that next evening! I got an order in one day that I thought I would get in 3 to 5 days. It was the same with the second order I placed. I received it well before the 3 to 5 days I expected. Thank you very much for your timely responces and expediant deliverys!! .... You can expect quite a bit more business from me in the future.
Andrew Cingle
I want to say that you have worked your tail off for me and I greatly appreciate that. Most people could care less. You show great respect for your customers. I will definetly be passing this website all over the place. As one premier shoping center for all your RPG needs. ... With great customer support, great prices, and cool looking website, what am I do to but pass on the Site!!!
sfiferlick@aol.com
You don't know how hard or how long I've been looking for the perfect rpg site, and now at rpgshop.com I've finally found it. I will be spending not only some time here, but also some money.
Jonathan Gilrain
I'd like to compliment you on your site. The layout and presentation of useful information is excellent. I'm also now impressed with the service! I will definitely be back. Consider the RPGShop bookmarked one more time!
Jeremy Henry
Ordered it Tuesday, got here Friday! You rock! I just met a new RPG group and I am playing for the first time tonight, now I don't have to use my motley collection of dice and finally have a bag to keep them in (nice bag and dice BTW)
Robert Andersson (from Sweden)
The items arrived here today. It's great to have them already considering that it was on Friday you sent it, brilliant!
Thomas Scheck
I would like to thank you for your speed, comprimise and assistance in this matter even, though it was my fault the order was screwed up. I would like to assure you that this has most definitely made me come to the decision you are the business i should have been dealing with for my rpg supplies quite a while ago and that i will most definitely both use your service for my orders and recommend you to my friends. Thank you for your help.
XeroTek@hotmail.com
I have found this to be one of the best sites for buying my Role playing materials. ... great site, great customer service, even over the phone! :D
Shawn Organ
Received my Manual of the Planes today and it was in great shape!! Thanks for the quick shipping...
Daniel Kersey
Thanks for taking the time to make shore that my order was right... Thanks for the email most places would just charge me twice. For now on my business is with RPG Shop.
Markus Dierolf
You answer faster than lightning :o) ...
caelric@home.com
Praise : Fast shipping, even during national crisis! Thanks!
chainblade333
Praise : fast shipment, polite, a pleasure to deal with
revmidni@home.com
Praise : Recieved item quickly. A+++
sorgan@isd.net
Praise : Received product very quickly, smooth transaction. Would buy from seller again!!
randyg1
Praise : Super Ultra Fast shipping! Item packed well! Would buy from this seller again!
dagostinelli@juno.com
Praise : A pleasure doing business with you. Hope to do business again
Chris Gammage
Many thanks for that. Transaction complete, download complete, product registered!
Mattu
I must say this is much easier than going into a hobby store and being ogled like some social misfit.
Derek Peden
Thank you very much for your quick reply...
russells@crosslink.net I used to deal with Dragonscroll and in fact have an outstanding order with them that it looks like I will never receive.
Dion@dial.pipex.com
I appreciate your quick response to my survey...
Carrington, John, Mississauga
Thanks for the quick reponse and info.
John Traglio
Well this is the best bit of news I've heard all day (gee, its nice to say that without a sarcastic tone:)) ... Dragonscroll---hmmm $20 bucks to be a "special" customer ... I'm glad to see my searching on the net has hopefully "netted" me a new company to get my gaming needs from besides just amazon ( who, God forbid, doesnt carry much more than mainstream stuff....ok, my beatchin is really over with now;)) ... Thanks for the great (so far:)) services...


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